• Upon your confirmation, we shall require a 35% deposit in order to secure your bookings.
• Final payments can either be paid online/transfer 30-14 days prior arrival OR you can pay in Cash upon your arrival.
•  The safari would be fully refundable if you cancel 30 days prior arrival date.

ACCOMMODATION

Wherever possible, we book rooms with private baths throughout on basis of two person sharing the room. Single rooms or rooms with private bath cannot be guaranteed.

TRANSPORTATION

A Safari four-wheel drive vehicle will be provided according to the route and number of participants. The right is reserved to employ the service of a sub contractor. English speaking driver/guides are provided.

ALTERATION TO TOURS

The right is reserved to change any route or arrangement should the conditions necessitate, as is the right to offer substitutes of equal value or to cancel the operation of any scheduled tour. The right is also reserved to decline to accept or retain any person as a member of any tour at any time in which equitable amount will be refunded.

REROUTING SAFARIS 

Tanzania Safaris Trips very seldomely will reroute Safaris. This is due to room availability and Special Campsite availability. When this happens clients will be informed as far in advance as possible. Tanzania Safaris Trips and its agents act only as the agents of the passenger in all matters relating to accommodation, meals, tours and transportation of any type, and shall not be held responsible for inconvenience or omission of service, injury, delay, loss or damage from any case in any manner, however, including weather, machinery breakdown, labour disputes, civil disturbances and government orders . 

A booking/cancellation policy is a set of rules and conditions established by a business to manage cancellations and refunds for services or reservations. A booking/cancellation policy outlines the terms and conditions under which a reservation can be canceled and whether any fees or penalties apply. These policies vary depending on the service provider (e.g., hotels, airlines, vacation rentals) and the booking platform.

The policy typically includes the following details:

Key Components of a Cancellation Policy:

1. Notice Period: Specifies how far in advance a cancellation must be made to avoid penalties (e.g., 24 hours, 7 days).

1. Fees or Penalties: Outlines charges for late cancellations or no-shows, such as a percentage of the booking amount or a flat fee.
2. Refund Conditions:
   • Full Refund: Offered if cancellations are made within the stipulated period.
   • Partial Refund: Granted if cancellation occurs after the deadline but before the service date.
   • Non-refundable: Applied if the policy does not allow refunds for any cancellations.
3. Exemptions: Situations where fees may be waived, such as emergencies or unforeseen circumstances.
4. How to Cancel: Instructions for canceling, such as online forms, email, or phone calls.
5. Rescheduling Options: Details on whether bookings can be changed without incurring penalties.
6. Special Conditions: Includes terms for group bookings, peak periods, or promotional offers.

7. Flexible vs. Strict Policies

   • Flexible Policies: Allow cancellations with minimal or no penalties closer to the reservation date.
   • Strict Policies: Require cancellations far in advance and may charge high fees or offer no refunds.

   5. Special Circumstances

   • Some providers offer exceptions for:
     • Natural disasters.
     • Medical emergencies (with documentation)

Example:

“Cancellations made at least 48 hours before the scheduled date will receive a full refund. Cancellations made less than 48 hours in advance are subject to a 50% charge. No-shows will be charged the full booking amount. To cancel or reschedule, contact us at [email/phone] with your booking details.”

Would you like help drafting a cancellation policy tailored to a specific type of booking?